CofABrochureShop
  • PO BOX 667988
    Miami, Florida 33166 USA
  • Phone
    1-855-380-3332
  • Wholesale
    1 855-380-3332

Domestic and International Shipping Policy

Shipping Rates and Policy

We ship Monday 9am-Friday 3pm EST. Our policy is that orders go out 1-2 business days and are NOT guaranteed to go out same day. If you order on a Friday it is not guaranteed to be ship Friday even with our 3pm cut off time. There are no exceptions as our drop shipping facility is closed on weekends. We do not Ship on holidays so if you order on a Friday holiday weekend your order may not ship until Tuesday after the Monday holiday.

HempGenix.us utilizes live shipping quotes for any shipment within the United States, including Puerto Rico, Hawaii, Alaska and other US territories. Upgraded shipping services are available at an additional cost, and are listed during the checkout process. International orders are available, also utilizing live shipping quotes. The following list is a list of countries that we know will allow our products into the country: United States, Argentina, Austria, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, England, Estonia, Finland, France, Georgia, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Netherlands Antilles, Northern Ireland, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Scotland, Slovak Republic, Slovenia, South Africa, Sweden, Switzerland, U.S. Virgin Islands, United Kingdom, Uruguay, Wales.

Even if you do live in one of these countries, we cannot guarantee that the package will make it, and international ordering is done at the risk of the customer. Packages held by their country’s customs on purpose or by mistake are the responsibility of the customer. We are not able to keep up with changes in international law, and will adjust our site on an ongoing to attempt to reflect to current ability to ship to certain countries. If you have a package held by customs, you will want to contact customs in your country. Most often a piece of info is incorrect or missing for them to send the package on it’s way. We are not liable for any Taxes for payments you will need to pay to customs or government officials to receive your package.

All shipments are sent via the US Postal Service for Domestic, USPS,UPS, and DHL or Fedex for International Shipping.

Customers are responsible for checking their shipment for damage at time of delivery. Claims for product damaged during shipping must be made within 24 hours of receipt of package.

CBD Pet Treats 5mg Per Treat
Patrick from Cheltenham
Total order for 54.39 USD
about 2 hours ago
 
CBD Pain Cream With 10% Emu Oil
Janell from Baton Rouge
Total order for 224.94 USD
about 8 hours ago
 
CBD Oil Spray Sleep Support
Nazario from Orlando
Total order for 26.49 USD
about 11 hours ago
 
Hemp Genix CBD Skin Care products
Melissa from Buckner
Total order for 34.99 USD
about 12 hours ago
 
DOG TREATS CBD 5MG HP CHEWY’S™
Diana from Omaha
Total order for 34.99 USD
about 13 hours ago
 
CBD Oil Spray Sleep Support
Limaris from orlando
Total order for 77.31 USD
about 14 hours ago
 
Kerry from Irondale
Total order for 156.44 USD
about 18 hours ago
 
Tatiana from Miami
Total order for 160.13 USD
about 19 hours ago